South East London resident
Meet #YourPrimaryCare Team
Welcome to your primary care team. As the first point of contact in the healthcare system, think of us as the ‘front door’ of the NHS. We are here to ensure that everyone in south east London gets the help and professional support they need and deserve. Your primary care team includes your GPs, practice nurses, and a host of other professionals in your community, all helping provide better support and care, to you.
If you call or book an appointment with your local surgery or GP, you may be seen by someone else first. This is because they’re the best person to initially help you, and can refer you to other specialists if you need it.
The first contact at your local surgery or practice, receptionists play a critical role in helping to signpost you to the correct professional in the primary care team. Our receptionists deal with a huge volume of calls and requests every day, and are essential to help us run smoothly and see as many patients as possible.
General Practitioner (GP)
Social Prescribing Link Worker
Working under the supervision of a doctor, physician associates provide support for patients with long-term conditions by developing management plans, conducting triage and home visits on behalf of a doctor. Additionally, they take medical histories and analyse test results where necessary.
Mental Health Practitioner
Mental health practitioners based in GP practices provide quicker access to mental health support for patients. These qualified practitioners assess patients, identifying and treating common mental health problems – they may also refer patients to appropriate specialist services. Mental health practitioners interview patients and identify areas where you may wish to change how you feel, think or behave. Mental health practitioners can support you in managing and understanding your emotions and feelings, improving sleep patterns, general mental wellbeing and health.